Crystal Terms of Use

1. What Crystal is

Crystal turns photos you choose into a set of slides and suggested text. It reads the photos on your device, discards near-duplicates, picks a sequence, lays the survivors into one of its looks, and writes the words on top.

2. Who can use it

You must be at least 13 years old — 16 if you are in the EEA or the UK — and able to enter a contract where you live. If you are under 18, you may use Crystal only with a parent or guardian's involvement. You must not be located in a country subject to a US Government embargo, or listed on any US Government list of prohibited or restricted parties.

3. Your account

You need an email address to use Crystal. Sign-in codes go to that address, so keep access to it and keep it yours. You are responsible for what happens under your account.

You can delete your account at any time from Settings inside Crystal. The account goes, along with anything we hold for it. The carousels on your phone stay where they are.

4. Your photos and your words stay yours

Everything you put into Crystal stays yours. We claim no rights over your photos, the carousels you make, or the words Crystal writes for you. We do not use them to train any model. We do not publish them anywhere.

You are responsible for having the right to use the photos you pick — including the rights of anyone appearing in them — and for whatever you publish.

5. Looks you choose to share

If you mark a look you built as shared, you give us a non-exclusive, worldwide, royalty-free licence to show that look and its stickers to other people inside Crystal, and to let them use it to make their own carousels. It covers the look itself and nothing else: your carousels and your photos are never included.

The licence lasts as long as the look is shared. Unshare it and the licence ends for anything we have not already shown, though we cannot pull back copies other people have already made carousels with.

6. Text written by a model

Headlines and captions are produced by a language model from your photos and the line you typed. They can be wrong, odd, unsuitable, or similar to what someone else was given. They are suggestions.

Read them before you post. You decide what goes out under your name, and you are responsible for it — including whether it satisfies the rules of whatever platform you post it to.

Choose “I'll do it myself” and no model is involved at all.

7. What Crystal costs

Three free carousel exports, in total — not three a month. Making, editing, shuffling and rewriting are free and unlimited; the count is spent only when slides go into your photo library, because that is the moment they are worth something. Re-exporting the same carousel after an edit costs nothing. Deleting a carousel does not give the export back.

Roll Pro is an auto-renewing subscription: $12 a month or $96 a year, or the equivalent in your local currency, plus tax where it applies. It removes the limit.

Apple is the seller. Payment is charged to your Apple ID account at confirmation of purchase. The subscription renews automatically at the same price unless you cancel at least 24 hours before the end of the current period. Manage or cancel it in your Apple ID account settings — not in Crystal, because we cannot do it for you.

Refunds are handled by Apple under Apple's terms. We cannot issue them.

If we change the price, we will tell you before it takes effect, and the new price applies only from your next renewal. You can cancel before then.

If you are a consumer in the UK or EEA

You normally have 14 days to withdraw from a purchase of digital content. By buying Roll Pro and getting access immediately, you ask us to begin supply at once and acknowledge that you lose that right of withdrawal once supply has begun. Nothing here affects statutory rights you have that cannot be waived.

8. What you may not do

Crystal is licensed to you, not sold: a limited, personal, revocable, non-transferable, non-sublicensable licence to use it on Apple devices you own or control, as Apple's own rules allow.

Do not:

• use Crystal to make anything unlawful, or anything that infringes someone else's rights;
• reverse-engineer, decompile or disassemble the app, except where the law says you may;
• extract or reuse any key, token or credential inside the app, or call our services other than through Crystal itself;
• work around the free-export count, the paywall, or any limit or metering we put in place;
• send automated, bulk or abusive requests to our services, or anything designed to run up our costs;
• resell, rent or redistribute Crystal, or the looks and stickers that ship with it.

We may suspend or close an account that does any of this. Where it is reasonable, we will tell you first.

9. What we own

Crystal — the app, its name, the looks and stickers that ship with it, and everything in it that did not come from you — is ours and stays ours. These terms give you no rights in it beyond the licence in section 8.

If you send us feedback or a suggestion, we may use it freely and owe you nothing for it.

10. Availability and changes

We may change, suspend or discontinue features. We may update these terms; if a change matters, we will show it in the app before it takes effect, and continuing to use Crystal after that means you accept it. If you do not, stop using Crystal and delete your account.

Crystal depends on your device, your network, Apple, and the services named in our Privacy Policy. We do not promise it will always be available or uninterrupted.

11. No warranty

To the fullest extent the law allows, Crystal is provided as is and as available, with no warranty of any kind — including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that Crystal will be uninterrupted, error-free, or that the words it writes will be accurate or suitable for anything.

Nothing here takes away rights you have as a consumer that cannot be taken away. In the UK and EEA you have statutory rights about digital content being of satisfactory quality and as described, and those stand whatever this section says.

12. Limited liability

To the extent the law allows, we are not liable for indirect, incidental, special or consequential loss, for lost profits, or for lost or corrupted data. Our total liability to you for any claim is limited to the greater of what you paid us in the twelve months before the claim, or $50.

We do not exclude or limit liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded.

13. Indemnity

If someone brings a claim against us because of what you made with Crystal, published, or did in breach of these terms, you will cover our reasonable losses and costs from it. This does not apply to a consumer where the law says it cannot.

14. Ending it

You can stop at any time: delete your account in Settings, and delete the app.

We may end your licence if you materially breach these terms. When it ends, stop using Crystal and delete it. Sections 4, 5, 9, 11, 12, 13 and 16 survive.

15. Apple

You and we acknowledge:

• These terms are between you and us only — not Apple. Apple is not a party to them and is not responsible for Crystal or its content.
• Apple has no obligation to provide any maintenance or support for Crystal. We are solely responsible for it. Support: support@[yourdomain].
• If Crystal fails to conform to any applicable warranty, you may tell Apple, and Apple will refund the purchase price. To the maximum extent the law allows, Apple has no other warranty obligation of any kind, and any other claim, loss, liability, damage, cost or expense attributable to a failure to conform to a warranty is ours to handle, not Apple's.
• We, not Apple, are responsible for any claim that Crystal or your use of it infringes a third party's intellectual property rights, fails to conform to legal or regulatory requirements, or gives rise to a claim under consumer protection or similar law.
• You represent that you meet the embargo and restricted-party conditions in section 2, and that you will comply with applicable third-party terms when using Crystal.
• Apple and its subsidiaries are third-party beneficiaries of these terms, and on your acceptance Apple has the right — and is deemed to have accepted the right — to enforce them against you.
• Apple's standard licensed application end-user licence agreement also applies to the extent these terms do not displace it.

16. Law and disputes

These terms are governed by the law of [JURISDICTION — default: England and Wales], and the courts of [JURISDICTION] have non-exclusive jurisdiction.

If you are a consumer, you keep the protection of the mandatory laws of the country you live in, and you may bring proceedings there.

Before filing anything, write to us. Most things can be sorted out by email within 30 days, and we would rather sort it out.

17. The rest

If any part of these terms is unenforceable, the rest stands. Not enforcing something once does not waive it. You may not transfer your rights under these terms; we may transfer ours to a successor of the business, on notice to you. These terms and the Privacy Policy are the whole agreement between us about Crystal.

Contact

support@[yourdomain]
[LEGAL ENTITY], [postal address]